I’ve received more than enough notes from family members to distribute another list of appreciations: “FAMILY THANK YOU NOTES: VOLUME II.” I think these comments are even more heartfelt and effusive than Volume I. Once again, if I included all of the notes in their entirety, this email would be 30 pages. Here are some snippets since “Thank You Notes: Volume I” was sent out.
- “So happy to have had moms home be Fairhaven.”
- Thinking of all of you and hoping you and your families are safe and stay safe! You are more than heros or, you are Super Hero’s!
- I cannot express how thankful I am for the outstanding job that all of you are doing.
- You are most welcome Lionel and thank you for all the good care you and the staff are giving to my sister. You are all doing a fantastic job.
- …deep appreciation that we have for the selfless work being done by all at Fairhaven, during this trying time…. thankful for the knowledge that our dad is safe and well cared for by your kind and attentive staff.
- Thank you for your upbeat email —- can’t thank you and your team enough for all you are doing.
- I want to sincerely thank all of you for the care and understanding you have provided to my parents…Above and beyond care doesn’t begin to describe yourself and your amazing staff.
- On behalf of myself, all of my family and my mom who resides at Fairhaven, I want to thank you and all of the excellent staff at Fairhaven for the wonderful work that you all do every day to care for and protect the residents and for being so compassionate and diligent in your work.
- We get tremendous peace of mind from knowing our mom is in good hands in this trying time.
- your staff have been doing a fabulous job under very trying circumstances. Congratulations and best wishes.
- She wants all staff here at Fairhaven to be so very proud of the work they do everyday. She stated, how thankful she is that we do not have the virus in the home and how we continue to protect the resident who live here, you truly are, our heros.
- We are grateful to the staff who take the time help mom to skype or phone us. We are thankful for phone and email updates that we receive from staff about mom’s care
- Thank you for keeping us informed and for sharing the praises of the staff and the strength of the residents. It has brought tears to my eyes
- I must tell you that when I was touring LTC homes in advance of mom’s admission, Fairhaven impressed me for several reasons, including the positive attitudes of the staff
- There is no way we can adequately convey our heartfelt appreciation to the staff, but we are truly touched by everyone’s devotion and hard work.
- We know they must be feeling the strain, but please pass along how reassuring it is for us to know that they are persevering with the staffing bubbles to keep everyone safe.
- I wanted to let you know what an amazing job I think the Fairhaven team is doing.
- With the current state of LTC homes in Ontario and the number of outbreaks, my family feels comforted to know that Fairhaven has acted on all important protocols, shared information with residents and families, and shown incredible professionalism and courage to take this pandemic head-on.
- To the nurses, personal support workers and kitchen staff of Riverside 2, I send a special thanks for caring for my mom through her illness in February/March. I think she is alive and well today because of your care. Thank you frontline workers!
- On behalf of my brother, our spouses and children, thank you for everything you do. Hang in there!
- ….your staff are to be congratulated for what you all are doing in these stressful times. Keep up the good work
- ….your staff are doing a fantastic job of keeping us connected. You are the family that can’t be there.
- Thank you so much to each and every one of you for all that you’re doing. Our hearts appreciate it more than you could ever know.
- Thank you for everything you are doing. I work in healthcare and I appreciate you all so much! You’re all working so hard and it doesn’t go unnoticed.
- Thank you for acting tirelessly on behalf of our loved ones
- All of you are doing a wonderful job of keeping everyone, staff included, safe and protected. I appreciate all of your efforts so much… Whatever it takes.
- I do want to personally thank you for all the work you and the Fairhaven staff have done throughout the pandemic. My mother-in-law is a resident of Fairhaven and she feels safe and we are comforted knowing she is well taken care of.
- I want to express my gratitude for the care the staff of Fairhaven have taken to protect both the workers and residents during this difficult time. I applaud the employees for their vigilance as well as their fortitude.
- I am acutely aware of how difficult this has been, both mentally and emotionally, on all involved. Fairhaven staff should be proud of the job they do! It is unfortunate that it has taken a pandemic to highlight the compassion and courage required to do the job of a frontline worker.
we>i – “Together we are greater than the individual”
Lionel Towns, CPA, CMA
Executive Director
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