Fairhaven Statement of Commitment for Accessibility

Fairhaven is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.


Fairhaven has a process in place for receiving and responding to feedback and will ensure that those processes are provided in accessible format and with communication supports upon request.

Fairhaven accepts feedback from the public in a variety of methods including:

  • Phone – (705) 743-4265
  • Fax -(705) 743-6292
  • In writing – Fairhaven, 881 Dutton Road, Peterborough, On, K9H 7S4
  • Email ([email protected])

Complaints are investigated and follow up is provided to the customer if requested within 10 days of receiving complaint.

Multi-Year Plan Policy

AODA Multi-Year Accessibility Plan 2014_updated 2018

Accessible Formats

All of the aforementioned documents are available in accessible format upon request.