Posts in Help Desk

$250 WEEKLY HOUR BONUS

We still do not have definitive direction from the Province regarding any part of the COVID-19 payment premiums, including the $250 per week “bonus.”  If we do not have more information by the next pay period … Read the rest

Monthly Testing of Employees

Last night we received word that the Ministry of Long Term Care released a memo stating that the province is requiring continued surveillance of LTC home staff effective immediately.

According to the memo, all Home staff … Read the rest

This email was sent to families this morning regarding the Canadian Armed Forces report on the long term care homes that they have been assisting.  It will also be posted to our webpage today.

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The Canadian Armed Forces released … Read the rest

Surgical Masks

We have been working hard, this past week, to secure a decent supply of surgical masks as the demand for these items remains high in the rest of the world as well.  One aspect of this sourcing, that … Read the rest

Pandemic Pay

I was part of a conference call with Ontario’s Municipal Advisory Committee this morning.  The meeting was called to discuss details surrounding the payment of the $4/hour pandemic pay.  While the overwhelming consensus, with the Homes’/Regions’ representatives, was … Read the rest

At 9:00pm, on Friday night, the Ministry finally sent some (not all) information regarding the $4/hour pandemic pay that you have started receiving.  Please click on the following link:

https://www.ontario.ca/page/covid-19-temporary-pandemic-pay and read the attached letter.  Hard copies will be placed … Read the rest

I’ve received more than enough notes from family members to distribute another list of appreciations: “FAMILY THANK YOU NOTES:  VOLUME II.”  I think these comments are even more heartfelt and effusive than Volume I. Once again, if I … Read the rest